The issue related to database conversion in the initial ACDSee Pro 2.5 update (build 332 or build 333) that affected some users has been resolved in the revised update (build 335 and 358).
If you did not experience difficulties converting your database with build 332 or 333, you can still update to build 358 for additional capabilities.
Please take note of your ACDSee Pro 2.5 license code prior to updating to build 358. Your license code can be found in ACDSee Pro 2.5 in Help | About ACDSee.
If you did experience difficulties converting your database to build 332 or build 333, we recommend that you delete your Pro 2.5 database, download build 358 and run the installer.
Please note that all your original ACDSee Pro 2.0 database information such as keywords, captions, categories etc. will remain intact.
By deleting your ACDSee Pro 2.5 database, this means that any database information such as keywords, captions, categories etc. created in ACDSee 2.5 will be lost.
Ensure that ACDSee Pro 2.5 is not running before attempting to delete the database.
To delete the Pro 2.5 database:
In Windows 2000 and XP, please do the following:
- Double-click My Computer.
- Double-click C:\.
- Double-click Documents and Settings.
- Double-click [Your User Name].
- Double-click Local Settings
- Double-click Application Data.
- Double-click ACD Systems
- Double-click on the Catalogs folder, right-click on 25Pro folder and select Delete.
If you cannot view the Local Settings folder:
- Click Tools (or View) | Folder Options.
- Click the View Tab.
- Select Show Hidden Files and Folders.
- Click Like Current Folder or Apply to All Folders.
- Click Yes.
- Click OK.
In Windows Vista, please do the following:
- Double-click My Computer.
- Double-click C:\.
- Double-click Users.
- Double-click [Your User Name].
- Double-click AppData.
- Double-click Local.
- Double-click ACD Systems.
- Double-click on the Catalogs folder, right-click on 25Pro folder and select Delete.
If you cannot view the Appdata folder:
- Click Organize then Folders and Search Options.
- Click the View Tab.
- Select Show Hidden Files and Folders.
- Click Like Current Folder or Apply to All Folders.
- Click Yes.
- Click OK.
The revised update (build 358) is now available from ACD software update: http://www.acdsee.com/support/updates
You may download ACDSee Pro 2.5 (build 358) update and convert your ACDSee Pro 2 database. |
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